A Team You Can Count On
Will Creedon
Will Creedon
Managing Director
With 25 years of hospitality experience, Will Creedon has successfully operated multiple styles of tourism and leisure businesses across the globe.
Born and bred in Ireland, Will settled in Australia almost 20 years ago to work with the Roche family, developing the popular Harrigans Irish Pubs chain, assisting in the establishment and as General Manager of Hunter Valley Gardens, incorporating the southern hemisphere's largest commercial attraction garden as well as numerous associated hospitality businesses.
In December 2008, Will ventured to Newcastle, to operate a well known hotel and since has owned, grown and managed a number of successful restaurants, cafes, bars and accommodation offerings, as well as establishing numerous community events. Will has committed himself to help position the Hunter as a tourism destination, to ensure it continues to grow through events, infrastructure, experiences and activities and to advocate to all levels of government.
Will can often be spotted with his wife Karen and stepson Max (the tap dancer), taking in the activities across the region, from their home in Newcastle.
Matthew Anderson
Matthew Anderson
General Manager
Joining alloggio in early 2019, Matt arrives with an extensive background in the accommodation and food and beverage industries, having worked on the opening team for multiple properties for IHG and as General Manager for various Crown Plaza Hotels for the last 10 years.
Matt has long been an ambassador and advocate for tourism in Newcastle and Regional NSW, having acted as chair of the Newcastle Tourism Industry Group, supporting and working towards the development of a vibrant and sustainable tourism industry.
Matt’s hospitality experience spans 27 years, with tenures at city hotels and destination resorts, working in food and beverage, hotel operations and meetings and events.
Matt currently resides in Newcastle with his wife and two children and takes pride in playing an active role within the local community.
Julianne DeLange
Head of Property
Originally from Sydney, Julianne’s career has taken her to regional NSW, Queensland, Tasmania and Pacific Palms near Forster. She has a wealth of experience in the management of holiday properties and shopping centres.
Julianne holds a Master in Business and a Real Estate Licence and was awarded an Australian Shopping Centre Marketing Award from the Property Council of Australia. As Head of Property, her days are focused on growing relationships with our owners, building rapport with our customers and ensuring that our team members are fully engaged in what they do and well resourced for their individual roles.
The challenge now is setting our extensive portfolio of unique properties apart in an increasingly competitive marketplace. Ensuring that alloggio offers a total guest experience that will keep guests coming back.
Julianne feels inspired by the natural landscape, the lifestyle and the opportunity to be found here in Port Stephens.
Dawn Liddell
Dawn Liddell
Licensee, New Landlord Liaison
Dawn bring to us over 30 years experience in the industry. Her introduction to the industry was from the grass roots, as a manager and owner operator in the hospitality industry including accommodation, restaurants, group tours and a wedding and conference centre.
17 years ago Dawn secured her Real Estate Licence and has been the Licensee of Nelson Bay Real Estate, Accom Nelson Bay and now alloggio. She has been involved in all aspects of real estate including sales, Trust Accounting, Tribunal hearings and permanent, commercial and holiday letting.
Dawn is keen to contribute her past experience in this field and to embrace what the future can offer.
Dawn lives in Port Stephens with her husband George (who spend most of his time on the golf course), is a keen gardener, reader, occasional golfer and likes to socialise!
Pip Sutton
Pip Sutton
Marketing
A Port Stephens local, Pip has been involved in the tourism industry for over 20 years. After graduating from university with a Bachelor of Social Science (Recreation & Tourism), she joined Moonshadow Cruises and worked in their Sales and Marketing team for 12 years, with a focus on increasing both the domestic and international market.
Nine years ago Pip joined Port Stephens Accommodation as Marketing and Business Development Coordinator, looking after the website, distribution channels, social media, newsletters and advertising. In 2016 she completed her Real Estate Licence and in 2017 joined the alloggio team in a similar role.
Pip lives in Port Stephens with her husband Richard and son Lucas and when she isn’t running her son to soccer training and games, she enjoys being outdoors, walking, bike riding, boating, as well as a spot of cooking, good wine and shopping.
Mark Allen
Sales Manager
Mark brings to our team 25 years of hospitality and tourism experience in local, domestic and international hotels. He has held Business Development and Sales Manager roles with a number of hotels within Australia, with his last role being as General Manager for Wandin Valley Estate in the Hunter Valley.
Mark is also an active member of our industry and has previously been the Executive Director of Tourism and Visitor Economy - Lake Macquarie Business Chamber.
Craig Roxby
Craig Roxby
Key Projects
As a Chartered Accountant, Craig has gained experience in many areas of finance, but his real passion is implementing financial management reporting systems to help people better understand their business peformance. He is a numbers translator and is skilled at making complicated financial figures easy to understand.
He describes himself as ‘loyal, dependable, patient, generous and fair,’… as you would expect from an Accountant.
Craig is also a Newcastle boy and has a wife Sam and young family. Outside of work he loves hanging out with his family and going on little family adventures.
Melinda Stanley
Property Management Supervisor
Mel has always lived in Port Stephens and brings a lifetime of local knowledge to her years of experience working in local real estate. She has worked for a number of Port Stephens agencies in permanent rentals, strata and in holiday rentals, and holds her Certificate of Registration.
Mel has a can do attitude and a contagious positivity, ensuring the best possible experience for owners and guests.
She believe “Good property management comes down to your integrity and commitment. It is important to be down to earth and authentic. People appreciate it when they know you’re genuine and sensitive to their needs.”
Melinda lives in Port Stephens with her partner and two children, and is an animal lover and owner of two cats and a dog.
Sarah Studden
Sarah Studden
Property Manager
Sarah has has come from PRDnationwide Port Stephens and has joined the alloggio team to look after the portfolio of short term rentals acquired from PRD.
Sarah made the sea change from her home town of Newcastle to Port Stephens and has seven years experiece in real estate, including roles in sales support and in holiday rentals. Her approach is to keep an open ear to owners, so day to day issues are dealt with before they become bigger problems.
“A simple chat is often all it takes to get things sorted”
Sarah lives at Shoal Bay and is also undertaking a Law Degree in her spare time!
Michele Phillips
Michele Phillips
Property Manager
Michele has settled in Port Stephens in February 2019 after two years travelling Australia and falling in love with the area.
Having over six year experience in Property Management, predominently in Noosa and Melbourne, Michele is currently obtaining her NSW Certificate of Registration. She brings to alloggio a wealth of practical experience in property management and short term letting. She enjoys problem solving, facilitation and has a strong customer service focus.
Michele is living in Nelson Bay and enjoys walking, fishing and exploring the local area.
Sue Nelson
Senior Bookkeeper
Sue has 25 years experience in Financial and HR roles within a wide range of businesses, including hospitality, construction, labour hire and the IT industry. She has worked for Will Creedon over the last 10 years as Senior Bookkeeper in his various ventures. Sue has enjoyed the challenge of her constantly changing roles and responsibilities within this growing company.
Sue is loyal, courteous, determined, hard working and positive.
Born in the UK, Sue has been a Newcastle local since she was four years old. She enjoys going to the beach, walking, exercise, good food, good wine, great music and lots of travel. She live in Lake Macquarie with her husband Gavin, daughter Bethany and son Ben.
Louise and Neill Wagstaff
Managers, Bathurst Apartments
Neill and Louise have 20 years experience in both relief and permanent motel management. From small boutique properties to todays’ 60 studio apartments and everything in between.
Previously Louise has worked in both wholesale and retail travel and during this time has been involved in creating and hosting group travel packages to all parts of the world. Whilst Neill has a background in sales and marketing and more recently had his own handyman businss.
Neill and Louise are enjoying exploring Bathurst since they relocated there in November 2018, in particular they have been sampling the local produce at cafes and restaurants and tasting the local wines.
Nicole Smith
Nicole Smith
Reservations Manager
Nicole has over 14 years experience within the hospitality industry and has worked in several 4.5 star hotels within Australia including Melbourne and the Hunter Valley. Nicole worked her way from starting as a front office agent, to reservations supervisor then onto front office and reservations manager, before coming to alloggio as our Reservations Manager. Nicole has a real passion for reservations and enjoys all aspects of the industry.
Nicole has a can do attitude and is highly proficient in problem solving and ensuring great customer service. She recognises staff potential to ensure the team continues to learn and grow.
She lives in Newcastle with her two children, Arabella and River, and really enjoys spending time with her family and friends, going to music concerts, dancing, dining out and good wine.
Michael Chen
Michael Chen
Projects and IT Coordinator
Michael has over 15 years experience of IT technical background and 10 years of end to end project management and business analysis experience, working for IBM, Insentra and a range of government projects . He uses initiative, judgement and planning skills to oversee the successful implementation of key projects.
With a goal of completing projects on time, within budget and with successful outcomes, Michael is moving alloggio well into the future
Michael is based in Sydney with his wife and children.