Team

Born and bred in Ireland, Will settled in Australia almost 20 years ago to work with the Roche family, developing the popular Harrigans Irish Pubs chain, assisting in the establishment and as General Manager of Hunter Valley Gardens, incorporating the southern hemisphere's largest commercial attraction garden as well as numerous associated hospitality businesses.

In December 2008, Will ventured to Newcastle, to operate a well known hotel and since has owned, grown and managed a number of successful restaurants, cafes, bars and accommodation offerings, as well as establishing numerous community events. Will has committed himself to help position the Hunter as a tourism destination, to ensure it continues to grow through events, infrastructure, experiences and activities and to advocate to all levels of government.

Will can often be spotted with his wife Karen and stepson Max (the tap dancer), taking in the activities across the region, from their home in Newcastle.

Recognised for excellence in customer service, whether in a consultative capacity to an external client, or internally to divisions within the business.

• Increase occupancy of holiday lets/hotels – Particular direct bookings
• Deliver a strong Revenue plan and along with a branding plan for Alloggio Hotels and each local Holiday letting region
• Reduce churn and organic growth of holiday lets via property owners
•Introduce and Implement new digital platforms that will enhance the owner/guest experience and that will lead to better performing business

Jason’s history is vast and deep in the digital and media world, spending the last three years as Digital Director with Fairfax Media's Australian Community Media division, prior to that as Fairfax Media's Regional Business Manager - Hunter/ New England.

Jason brings to us, as a company but equally to each of us, the knowledge he acquired during his time in these roles, building on the relationships, the digital applications, and platforms he was exposed to etc.

He is customer focused with a passion for reducing friction across all facets of operations to ensure people are happy doing what they do so customer are looked after.

Luke is both a thinker and doer with a high level of empathy around operational processes and solutions on teams and customers. A keen listener and enabler of the people around him. It is this combination that gives Luke the ability to drive transformation through consensus building and shared commitment to continuous improvement focused on a share vision of the future.

He is a numbers translator and is skilled at making complicated financial figures easy to understand.

He describes himself as ‘loyal, dependable, patient, generous and fair,’… as you would expect from an Accountant.

Craig is also a Newcastle boy and has a wife Sam and young family. Outside of work he loves hanging out with his family and going on little family adventures.

Nicole worked her way from starting as a front office agent, to reservations supervisor then onto front office and reservations manager, before coming to Alloggio as our Reservations Manager. Nicole has a real passion for reservations and enjoys all aspects of the industry.

Nicole has a can do attitude and is highly proficient in problem solving and ensuring great customer service. She recognises staff potential to ensure the team continues to learn and grow.

She lives in Newcastle with her two children, Arabella and River, and really enjoys spending time with her family and friends, going to music concerts, dancing, dining out and good wine.

Sue has enjoyed the challenge of her constantly changing roles and responsibilities within this growing company. Sue is loyal, courteous, determined, hard working and positive.

Born in the UK, Sue has been a Newcastle local since she was four years old. She enjoys going to the beach, walking, exercise, good food, good wine, great music and lots of travel. She live in Lake Macquarie with her husband Gavin, daughter Bethany and son Ben.

Pip’s passion is ensuring that proven results are delivered from all activities. Happy guests = Happy Owners.

Pip is a fully licensed Real Estate Agent and also holds a Bachelor of Social Science (Recreation & Tourism).

She lives in Port Stephens with her husband Ricard and son Lucas, but does spend a lot of time on the side of soccer fields around Newcastle cheering her son on. She enjoys good food, good wine and a spot of shopping, all shared with family and friends.

She has also owned and operated small businesses in the property, accommodation and tourism industry.

Consulting to tourism governed bodies of WA and NSW, she is very proud of winning the AHA “Innovation in Tourism” and “Gold Plate” award.

Tiffeny is well travelled and has a special connection with the international and corporate markets. She brings a wealth of knowledge and experience to the Alloggio team with her clear strategy's and extensive experience around revenue management and distribution, sales, working with wholesale, retail and inbound markets.

Tiffeny loves to attend trade shows and industry events, networking and fostering long term relationship.

Ben's experience in a corporate event planning capacity has seen him lead high profile international events for blue chip clients all over the world. He gains a unique perspective in the tourism industry, also owning a tour business in Newcastle NSW, which allows him to connect with other operators and the consumer on a regular basis.

Ben's goal at Alloggio is to build local business relationships in each market with an 'everyone wins' approach to the guest experience.

In his downtime, you will likely find Ben on his bike or admiring the view at one of Newcastle's surf clubs with a cold drink in hand.

As a passionate, hard-working, and bubbly person, Claudia has always aspired to pursue a career in the marketing and media industry. Graduating from the University of Newcastle with a Bachelor of Communication in 2016, she received an exclusive offer from Double J to complete her placement course in Sydney ABC HQ. Head-hunted by ABC Newcastle’s station, she became a Radio Producer for the weekday and weekend Breakfast programs with Garth Russell and Craig Hamilton. Wanting to expand her knowledge in the digital world, she secured a position working for Australia Community Media as a Digital Production Coordinator. This led her to gain proficiency in website development, SEO, SEM, Facebook Advertising and Reputation Management platforms.

Claudia enjoys being her social self with family and friends, and on the weekends, you can almost always find her at a gig with a few drinks or patting a good dog.

He has created designs for different industries for printed ads and most types of digital media.

When he is not using his knack for creativity at work, he loves spending time with his wife Grace and two daughters, Kahlila and Gianna.

She is now currently assisting in managing our social media platforms and is involved in assisting Claudia in optimising our website listings.

For Salve, the right attitude is everything. Her passion, excitement, positivity, and energy fueled her to get up and face everyday challenges.

Having settled back home in Newcastle over 3 years ago, Allison enjoyed the position of Strata Manager for a number of complexes from Port Stephens to Caves beach, liaising and working with Body Corporate Committees, owners and tenants.

Allison has extensive experience in the holiday letting sector and has a strong passion for excellent customer service. Making people’s holiday experience a memorable one is one of her greatest enjoyments.

On weekends Allison can be found indulging in her “homewares” shopping addiction, watching live bands at various establishments with friends or yelling (and sometimes crying!!) on the Knights at the football!!

Was the General Manager of a winery for 7 years on the Bellarine Peninsula.

In 2019, a change of pace took Alex to Queensland's perfect city, Noosa, when offered the position of Director at the Sofitel Noosa. Now he leads our Noosa Holiday Rentals team with incredible Property, Owner and Guest care management.

Born in Argentina, Ana came for a holiday and fell in love with Australia and decided to settle after finding her place in the world. Ana lived for 5 years in Sydney and recently moved to Newcastle with her partner to enjoy the great beach lifestyle.

Since leaving the hospitality industry, Jemma has accepted the position of Holiday Consultant with Noosa Holiday Rentals, moving her way quickly up the chain of command to become an Assistant Property Manager.

Now in her most recently accepted position as a Property & Owner Care Executive, she cares for owners and guests alike, ensuring their experiences are more than satisfactory.

Starting her career as a journalist and editor at the forefront of Melbourne newspaper publishing for many years, Holly followed her heart and moved to Italy for 7-years to spearhead business development for a leading Italian VIP motor-yacht charter business on the Amalfi Coast.

Holly returned to Noosa in 2013 to be close to her parents who had since retired to the area and she created a well-loved Noosa Heads gelateria cafe venture with her lovely husband before pivoting back to VIP guest relations to join the Noosa Holiday Rentals team in 2020. Favourite Noosa activities: Mt Tinbeerwah hiking, foraging about Yandina’s Saturday country markets, winter walks through Noosa National Park, biking along the Noosa River, body-boarding at Noosa West rocks.

Tegan will ensure our holiday tenants have the perfect holiday escape on the South Coast and is keen to work with our property owners to ensure their asset is professionally managed.

Sharnee is excited about providing holidaymakers with the highest quality experience possible and works closely with our property owners to ensure their asset is well cared for.

She's always up for a challenge and carries out tasks effectively and efficiently; making sure to be an asset with her initiative, flexibility, creativity, and resourcefulness.

Her introduction to the industry was from the grass roots as an owner operator for 15 years in the hospitality industry which covered Accommodation, Group tours, Wedding and Conference Centre as well as a fully Licensed Restaurant.

Over the years Dawn has been elected to the Owners Corporation giving her a sound knowledge of the Strata industry and upon joining Nelson Bay Real Estate some 17 years ago secured her Full licence in Real Estate and was involved along the way with Sales, Trust Accounting, Tribunal Hearings, Permanent, Commercial and Holiday Letting. During this period Dawn become the Licensee in Charge of Port Stephens Accommodation which over this period involved a substantial increase in the Holiday Letting portfolio.

Having spent 10+ years in a marketing/sales role with several rugby clubs throughout America and 15+ years in customer support roles in various industries he brings plenty of experience with him.

Kyle enjoys playing both rugby league and rugby union on the weekends while spending the majority of his time with his son.

Suzanne has worked with both front end clients and owners for property management and maintenance.

As a people person she can easily adapt to all clients needs, converting the management listings for Winning Holidays and nurturing the owner relationship.

Now working usually 3 days a week, Bruce is endeavoring to ensure a work/life balance and to spend more time with his grown children and grand children.

She has a 21-year-old daughter Jaala (who is the light of her life) and recently bought herself her dream car, an Audi!

I enjoy puzzles, watching the NRL and going to the beach.

For the past 2 years in the NHR team, Jordan has focused on the guest experience, with this role being his first in the holiday rental industry. He has proven his worth to guests and team members alike with his great attention to detail, problem solving skills and attitude.

With a university degree and experiences as a Team Leader for a Real Estate Recruitment firm in Brisbane and another Holiday Management company in New South Wales acquired by Alloggio, Grace now leads the support team of Alloggio's different departments, carrying over her experiences in corporate training, sales, and organizational development from different industries.

With her passion to help businesses thrive, Grace has always been involved in the continuous improvement, not only of the Support Team, but supports the company's vision as well. With almost over a decade of collective experience both in the corporate jungle and in providing virtual support, she has helped many clients thrive and has now created a team that has been one of the backbones of the company.

Though Grace may seem to be an "A Type" of person, she has a sense of humour and has a background in hosting events and public speaking. When she's not in front of her computer, providing support, answering emails and attending Zoho meetings, she's usually just spending quality loving time with her husband Troy and daughters Kahlila and Gianna in their lovely home.

She is a creative thinker who suggests options for improvement and solves problems effectively. A detail-oriented individual, has initiative and is able to plan strategically. She is always excited to learn new things!

She has a lovely daughter and a hard-working husband who lighten up her life. She enjoys spending her precious time taking care of her family.

At the moment, she is handling credit and collection while managing new bookings in Holidays.

Always fueled with determination, Jill is ready to take on new challenges as she continues to look for what she is most passionate about.

Ritchel strongly believes in empowering people to take ownership of their positions and processes and also believes effective communication is key to great leadership.

She's always up for a challenge and carries out tasks effectively and efficiently; making sure to be an asset with her initiative, flexibility, creativity, and resourcefulness.